🐈Free Shipping For Orders Over $39

Free Shipping on Orders Over $50

🐈Free Shipping For Orders Over $39

Free Shipping on Orders Over $50

Contact Us

If you have any questions you would like to ask, you may check the FAQ page first to see if your questions can be answered right away. If you still need help, please do not hesitate and feel free to reach us.

 

How To Contact Us?

We will reply to you within 1 business day if you send us the email. Please email us if you have any questions about us. It’s the most efficient way to get problems solved.

For issues concerning orders and purchase, please contact: 

Customer Service: support@figdoll.us

Our Office Hour is at Workdays 10:00AM-6:00PM of GMT+8. We will offer you help ASAP.

 

Attention: Please ensure your account email is right so that you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of blacklist.

Return will not be accepted without contacting our customer service.

Contact us at Room 206-1, Office Building, No. 1, Yiwei Road, Hexiwu Town, Wuqing District, Tianjin.

NEED TO GET IN TOUCH? WE’RE HERE FOR YOU.

E-mail us by filling out the form below. No need to do both, we'll promptly reply to your text or e-mail within 48 hours.
We kindly ask you to refrain from sending multiple emails as this will push your thread down in our queue-delaying your response time.
E-mail us by filling out the form below. No need to do both, we'll promptly reply to your text or e-mail within 48 hours.
We kindly ask you to refrain from sending multiple emails as this will push your thread down in our queue-delaying your response time.

WE'RE AVAILABLE

Monday–Thursday 8:30am – 5:00pm 
Friday 9:00am – 4:00pm
Monday–Thursday 8:30am – 5:00pm 
Friday 9:00am – 4:00pm

PLEASE NOTE:

All orders including expedited orders will be processed in 1-2 days however, expedited orders will be processed with priority.
We are unable to cancel or edit any orders after they have been placed.
All orders including expedited orders will be processed in 1-2 days however, expedited orders will be processed with priority.
We are unable to cancel or edit any orders after they have been placed.

Contact us

Contact us

Customer Service

Customer Support

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